Terms of Service
Last updated: October 7, 2025
1. Agreement to Terms
By accessing or using the services provided by BestoAi International ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and BestoAi International. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
2. Description of Services
BestoAi International provides software development services, SaaS products (including TubeOps), and related technology solutions. Our services may include:
- Custom software development
- SaaS platform access and subscription services
- Technical consulting and support
- API access and integration services
- Other technology solutions as described on our website
3. Account Registration and Security
3.1 Account Creation
To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
4. Subscription and Payment Terms
4.1 Subscription Plans
Our services may be offered through various subscription plans. The features, limitations, and pricing of each plan are described on our website.
4.2 Payment
By subscribing to our services, you agree to pay all applicable fees. Payments are processed through secure third-party payment processors (such as Stripe). You authorize us to charge your payment method on a recurring basis according to your subscription plan.
4.3 Billing Cycle
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. Billing occurs on the same day each billing period.
4.4 Price Changes
We reserve the right to modify our pricing. We will provide advance notice of any price changes, and such changes will take effect at the start of your next billing cycle.
4.5 Taxes
All fees are exclusive of applicable taxes, which will be added to your invoice as required by law.
5. Cancellation and Termination
5.1 Cancellation by You
You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.
5.2 Termination by Us
We may suspend or terminate your access to our services if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Fail to pay applicable fees
- Use our services in a manner that causes harm to our systems or other users
5.3 Effect of Termination
Upon termination, your right to use our services will immediately cease. We may delete your data in accordance with our data retention policies. We are not obligated to provide refunds for any prepaid fees upon termination.
6. Acceptable Use Policy
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Violate any laws, regulations, or third-party rights
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the operation of our services
- Scrape, crawl, or use automated means to access our services without permission
- Reverse engineer, decompile, or disassemble our software
- Remove or modify any copyright, trademark, or proprietary notices
- Use our services to send spam or unsolicited communications
- Impersonate any person or entity or misrepresent your affiliation
7. Intellectual Property Rights
7.1 Our Rights
All content, software, and materials provided through our services, including but not limited to text, graphics, logos, images, and code, are the property of BestoAi International or its licensors and are protected by intellectual property laws.
7.2 License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your internal business purposes.
7.3 Your Content
You retain ownership of any content you submit to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely to provide our services.
8. Data and Privacy
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our collection and use of your information as described in the Privacy Policy.
9. Warranties and Disclaimers
9.1 Service Availability
We strive to maintain high availability of our services but do not guarantee uninterrupted or error-free operation. We may suspend services for maintenance or updates.
9.2 Disclaimer
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BESTOAI INTERNATIONAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless BestoAi International, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of our services, your violation of these Terms, or your violation of any rights of third parties.
12. Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
12.2 Jurisdiction
Any disputes arising out of or related to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.
12.3 Arbitration
Before initiating any legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiations for a period of thirty (30) days.
13. Third-Party Services
Our services may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk.
14. Service Level Agreement (SLA)
For enterprise customers, specific service level commitments may be outlined in a separate Service Level Agreement. Please contact our sales team for information about SLA options.
15. Export Compliance
You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to embargo or designated as a "terrorist supporting" country.
16. Miscellaneous
16.1 Entire Agreement
These Terms constitute the entire agreement between you and BestoAi International regarding our services and supersede all prior agreements and understandings.
16.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, or government actions.
17. Contact Information
If you have questions about these Terms of Service, please contact us:
- Email: contact@bestoai.com
- Address: BestoAi International, Bangalore, Karnataka, India
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.